Integration
Add an AI chatbot to WordPress
Add a support assistant trained on your own content to any WordPress site. One script tag in your theme, no plugin to install, no PHP to edit.
How to add CertifChat to WordPress
The snippet is the same on every platform; only where you paste it changes.
- Create a CertifChat account and let it crawl your WordPress site so the assistant learns your pages, posts, and docs.
- In the CertifChat dashboard, open Widget and copy your embed snippet: a short module script that loads CertifChat and calls init() with your publishable key.
- In WordPress, paste the snippet before the closing </body> tag: use a header-and-footer code plugin, your theme's custom-HTML/footer slot, or Appearance → Theme File Editor on a child theme.
- Add your WordPress site's origin (for example https://yourdomain.com) to the allowlist in CertifChat so the widget is authorised to load there.
- Publish, open your live site, and confirm the chat bubble appears. Ask a few real customer questions to check the answers.
Why teams use CertifChat with WordPress
- No plugin or app to install: the same short script runs on any WordPress site.
- Answers only from your pages, docs and files, and says so when your content doesn't cover a question.
- Every question it couldn't answer is logged, so you know which page to write next.
- Turn on hand-off and unsure questions reach your inbox with the visitor's email, ready for a reply.
- The widget only loads on the domains you allow.
- Prepaid credits with a monthly cap you set, so a busy month never becomes a surprise bill.
Frequently asked questions
Put your knowledge to work today
Connect your sources, drop one snippet on your site, and start deflecting tickets. Start on Starter: 7 days for a one-time $9.