Integration
Use an AI Chatbot With Your GitBook Docs
GitBook doesn't let you add your own scripts to published docs, so CertifChat can't sit inside GitBook pages. What works: train CertifChat on your GitBook docs, put the chat on your website or app, and link to it from your docs.
How to add CertifChat to GitBook
GitBook doesn't run your own scripts on published docs, so the chat lives on your site and your docs link to it.
- Create a CertifChat account and add your GitBook docs URL as a source. The crawler renders each page, so your docs are included.
- Add the widget to your website or app with the embed snippet, or use the full-page embed to give the chat its own help page on your site.
- In GitBook, link to that page from your docs, for example from your header links or a support page.
- Add your site's domain to the allowed origins in CertifChat, then ask a question on your site to check the answers.
Why teams use CertifChat with GitBook
- Answers from your GitBook docs and your website together, in one place.
- Answers only from your content, and says so when your content doesn't cover a question.
- Every question it couldn't answer is logged, so you know which page to write next.
- Turn on hand-off and unsure questions reach your inbox with the visitor's email, ready for a reply.
- Prepaid credits with a monthly cap you set, so a busy month never becomes a surprise bill.
Frequently asked questions
Put your knowledge to work today
Connect your sources, drop one snippet on your site, and start deflecting tickets. Start on Starter: 7 days for a one-time $9.