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CertifChat

Docs

AI Chatbot for Documentation

Long docs are great for reference and frustrating to search. CertifChat sits on your Docusaurus, Mintlify, ReadMe or custom docs site and answers readers' questions in plain language, from your docs.

The problem

Where support breaks down for docs teams.

  • Readers can't find the one paragraph that answers their question
  • Site search returns pages, not answers
  • Important details are spread across many pages
  • You can't tell which docs people struggle with

How CertifChat helps

Train on your content, embed one snippet, and start deflecting.

  • Conversational answers grounded in your documentation
  • A log of the questions your docs didn't answer
  • Hybrid retrieval that finds the right section, not just keyword matches
  • Analytics that reveal which topics readers ask about most

Frequently asked questions

Put your knowledge to work today

Connect your sources, drop one snippet on your site, and start deflecting tickets. Start on Starter: 7 days for a one-time $9.