Docs
AI Chatbot for Documentation
Long docs are great for reference and frustrating to search. CertifChat sits on top of your documentation and answers questions in plain language, citing the exact passage so readers can dig deeper.
The problem
Where support breaks down for documentation teams.
- Readers can't find the one paragraph that answers their question
- Site search returns pages, not answers
- Important details are spread across many pages
- You can't tell which docs people struggle with
How CertifChat helps
Train on your content, embed one snippet, and start deflecting.
- Conversational answers grounded in your documentation
- Inline citations that link straight to the source passage
- Hybrid retrieval that finds the right section, not just keyword matches
- Analytics that reveal which topics readers ask about most
Frequently asked questions
Put your knowledge to work today
Connect your sources, drop one snippet on your site, and start deflecting tickets. We are opening CertifChat to a first group soon.